Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of DreamStall.com - A Trusted Online Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dreamstall.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very beautiful and very beautiful color
Excellent!
I was hesitant about ordering but the quality is good and it sucks in my belly and live handles.
Perfect, did what it’s suppose to do
The quality is good, the fabric is thick and if it compresses
Love it
Muy bien
Super recommended I arrived in excellent time super fast makes it very beautiful shape very well. The truth is I am fascinated, it is very comfortable that nothing penetrates and allows you to go to the bathroom without any real problem. I really recommend it a lot. I am one of the people who love to fajarme and this is one. Very very good option the truth and at a super price and arrives super fast I am delighted
Very good quality
Great material, highly recommended x
I am charming I am left with this one no more after seeing that none of them squeezed Me is thick as I wanted it from a long time
super
I liked
Looks very well made- quality fabric and construction. Haven’t tried it on yet but I’m confident it will give me the sleek figure I seek- no more bumps under my dress!
Great firm hold. The material is of good quality as well. Looking forward to making this a part of my everyday wear. Ladies do not hesitate to buy. Customer service is absolutely amazing as well.
It's a little wide waist but very good quality my charm🤩
Very nice correct size
I got it fast.
Perfect shaper .. I recommend Material is very soft and resistant .. I am very pleased with the purchase😁
I loved this as the image .. You can use it and it is not noticeable, the suspenders can be removed, the closure is good size to go to the bathroom without any problems, the pounds fits very well and I arrive well before the time it says.
Bien
Excellent quality