Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of DreamStall.com - A Trusted Online Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dreamstall.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good n ready
finally it's here and it fits perfect
Came in quick and fits very nicly. I only wish I gotten a smaller size
I’m glad I got a small it fits great
Received on time.
Tjust zoom is good. I'll use it well.
Ordered way too big by accident, but seems like good quality
Nice waist trimmer I love it
I like it sooo much . 💫 🇨🇦❤️🇦🇫❤️
This is so good
Had to squeeze in there a little bit but I like it
The product quality is consistently outstanding, exceeding my expectations every time.
really good quality
I've only beenUsing this for a couple days but I love how much it makes me sweat
The material is a little thin but has good warm
I really like it! It's fine!
I loved, good material, it got a little baggy on me, I ordered M, I'm 65 kilos .. 1.60 in height, the more I liked a lot... In the picture I'm going to post is my son wearing. .. He is 1.70 tall and 69 kilos
Great and tight , size down
I loved it super, it scares well and the best it came very quickly, I measure
thank you
The sizes are a bit bigger than what they say. So if you're a medium you should order a small. Other than that this fits great. I love it. The material is very strong.
A good belt. Matches the size line. I recommend it.
Very good communication with the seller, the product arrived very quickly it is exactly like on the photo thank you to the seller
Very good, squeeze enough and give good shape, most leave rectangular shape but this one better to the hips
It is seen that it is wena quality despite the price very good product