Shipping Policy

Welcome to DreamStall.com. We are committed to delivering your orders safely and on time. Please read our Shipping Policy to understand how we process and deliver your purchases.

1. Order Processing

    • Orders are processed within 24 hours after confirmation.
    • Orders placed on weekends or public holidays will be processed on the next business day.
    • You will receive an order confirmation after placing your order.

2. Delivery Time

Estimated delivery times are:

    • Inside Dhaka: 1–3 Business Days
    • Outside Dhaka: 2–5 Business Days
    • Remote Areas: 3–7 Business Days

Delivery times may vary due to weather conditions, courier delays, public holidays, or unforeseen circumstances.

3. Shipping Coverage

DreamStall proudly delivers products all over Bangladesh through trusted courier partners.

4. Shipping Charges

Shipping charges may vary depending on:

    • Delivery location
    • Product size and weight
    • Promotional offers

The exact shipping charge will be displayed during checkout before you confirm your order.

5. Order Tracking

After your order is shipped, our customer support team can assist you with the delivery status.

If you need an update, please contact us with your Order Number.

6. Delivery Attempts

Our courier partner will attempt delivery to the address provided during checkout.

Please ensure that:

    • Your shipping address is correct.
    • Your phone number is active and reachable.

If delivery fails due to incorrect information or customer unavailability, additional delivery charges may apply.

7. Damaged or Missing Packages

If your package arrives damaged or any item is missing:

    • Contact us within 24 hours of delivery.
    • Provide your Order Number.
    • Share clear photos or videos of the package and product.

Our support team will investigate the issue and provide an appropriate solution.

8. Cash on Delivery (COD)

Cash on Delivery is available for eligible locations across Bangladesh.

Please keep the exact payment amount ready at the time of delivery whenever possible.

9. Delayed Deliveries

Although we strive to deliver every order on time, delays may occur due to:

    • Natural disasters
    • Political unrest
    • Public holidays
    • Courier service disruptions
    • Severe weather conditions

We appreciate your patience in such situations.

10. Contact Us

If you have any questions regarding our Shipping Policy, please contact us:

DreamStall

📞 Phone: +8801619483902

💬 WhatsApp: +8801619483902

📧 Email: [email protected]

📍 Address: Shahjadpur 6760, Sirajganj, Bangladesh

Thank You

Thank you for shopping with DreamStall.com. We appreciate your trust and are committed to providing fast, reliable, and secure delivery across Bangladesh. 🚚💙