Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of DreamStall.com - A Trusted Online Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dreamstall.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quality article works, very good sound✅🔥Thanks to the seller
this is beautiful. I which I had an IPHONE. fast shipping. thanks seller.
Really fast delivery. Product is as described and for the quality and price - it’s a great deal. I have an IPhone 14 and used audio with the microphone & without the microphone - easily tell the difference the product makes in cancelling outside interferance & noise
Pretty good for the price! Way better than the iPhone microphone that is built in. I tested it both ways and you can tell a positive difference with the microphone recording. Quality isnt bad at all, its best for casual content creation. The microphone actually reduces background noise and picks up the voice really well. Super happy with the product. Shipping to USA was very fast as well. Thank you Seller!
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Very simple and practical to use. Works perfectly. Recommend!
A lot smaller than I thought but works amazingly. For something so small it catches an amazing amount of volume. Wall plug not included
Product is very good, arrived in less than 2 weeks. Was scheduled for March 7, very fast delivery
Actually a really good microphone for the price. $4 is a really good deal for the microphone. The microphone sounds good. Would buy again. will update based on the range
My shipment has now arrived properly and until now I could not believe this speed from Ali Express within 4 days from China to my home, frankly, amazing.
In good condition and before the pre-defined date
Prefect, good price and useful, do not expect top quality, but make the fit for sporadic use.
I really like this product I got it to make videos and the quality of the mic is great
It's actually worth the price for a low money mic check out my review on it in my channel @justrumz Worth the money
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Works amazing especially after I tested the distance it can go with such amazing sound quality. Definitely worth the buy.
Extremely satisfied with this dual lavalier set. Blown away to have purchased a product this good at this price. PROS: Good audio, superb range, plug-and-play, astonishingly low price. CONS: Can't separate the recording of both mics into separate channels (as far as I can determine.)
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The mini microphones 🎤 are so cute ☺️ and tiny and they help the quality of sound for videos thank you.
The box arrived a little damaged but the product is apparently in good condition
works very well good quality i use it to interview people at school😭
Well received. Good packing. Fast shipment and delivery. Yet to try. Thank you seller.
For just about $6, it's able to get a good amount of sound with good quality. its quick and easy instructions make for a stress free setup. And the charger (i took out of the box to use) works fast and is tiny but again works well. I'm not mad at this and if I ever need more mics I'm buying again. (I want points so thats why my review is late from when I received and purchased item)
Excellent audio quality, easy connect and are super small and light to carry around (the box is mine, not included by the seller)
Love it works like intended and it’s great for the price!